GENERAL INFORMATION – THAILAND

GENERAL INFORMATION & CONDITIONS

RESERVATIONS

All services can be booked through our Bangkok office or directly with the Asian Trails office in the destination.

CONFIRMATIONS

All reservation requests are normally confirmed by return and in case immediate confirmation is not possible principals will be informed of the booking status.

RATES

All rates are quoted nett (inclusive of 7% VAT for Thailand) to Travel Agents in US Dollars at current rates of exchange. Invoices will show VAT separately; invoiced amount plus VAT will be equal to nett rates listed herein.

CHILD POLICY

Children between 2 and 12 years old are granted a 30% discount on transfers, excursions and package tours provided that they share room with adults and no extra-bed.  A maximum of two children per party (family) is granted for such discounts.  Children requiring their own rooms are charged as adults, but will be granted a 50% discount on applicable airfares.  The rates are chargeable as per the total number of that party.

PAYMENT

Full prepayment by bank transfer is required two weeks before commencement of services, with all bank transfers charges/fees to be paid by clients.  Our bank Account details are: ASIAN TRAILS LTD. ACCOUNT NO. 0023549-30-0 SAVINGS ACCOUNT-THB or US DOLLAR ACCOUNT NO.0023549-30-5 SAVINGS ACCOUNT-USD, DEUTSCHE BANK, BANGKOK BRANCH, ATHENEE TOWER, LEVELS27-29,63 WIRELESS ROAD, BANGKOK  10330 THAILAND, SWIFT CODE : DEUTTHBKXXX.

Payment by VISA or Master Card credit cards is accepted without surcharge.

CANCELLATIONS

For cancellations of confirmed arrangements, a cancellation fee will be charged according to the charges incurred.

Cancellation & No Show Charges Policy of Regular Package Tours (Thailand):

Between 21 days and 15 days prior to departure            :            10% of package price

Between 14 days and 8 days prior to departure            :            30% of package price

Between 7 days and 2 days prior to departure            :              50% of package price

1 day prior to departure or NO SHOW                    :            100% of package price

Cancellation of tours due to minimum number of participants will be advised 4 weeks before departure of the tour.

For cancellations of hotel bookings, please refer to our hotel cancellation conditions as specified on our hotel rates sheet.

LIABILITY

Asian Trails Ltd. acts as intermediary between the concerned airlines, hotels, all transport operators and local tourist offices providing the services.  Asian Trails Ltd. is therefore not responsible for any loss, injury or damage sustained by the tourists, including those occurring outside the touring programs.  Additional expenses incurred due to delay, accidents, natural and disaster, political actions and unrest must be borne by the tourists.  Programs and prices, services and conditions are based on those valid at the time of printing and are therefore subject to change without advance notice before or during the tour.  Participation in our tours implies the tourists’ agreement to the above conditions.